If an item you ordered does not turn out to be what you expected, eligible items may get returned within 30-days from receipt for a refund. Refunds will be credited to the original form of payment for the net price after discounts and/or coupons- no exceptions. We will apply the following rules to process your return:
- Returns are accepted for a refund within 30-days of receipt.
- Any original shipping cost incurred will not be refunded.
- Merchandise should be in the same condition as when it was received and should be unworn, undamaged, unwashed, and sealable, with original tags attached, and all packaging materials included.
- Beauty products may be returned if they are unopened, unused, and the original cellophane is fully intact.
- We reserve the right, at our sole discretion, to determine if returned merchandise is in saleable condition.
Certain items are Non-Returnable and Non-Refundable:
- Items marked “Final Sale”.
- Clearance items.
- Furniture. If the item arrived damaged upon delivery, do not accept the delivery. If you accept the delivery, you shall be responsible for return shipping costs.
- Individual parts of a Bundle: “2 for $50” unless you return the entire bundle.
- Items that have already been assembled by you.
- Altered apparel, special orders, cloth face mask coverings, perishable or personalized/monogrammed items, and items identified as “final sale” cannot be returned.
- Intimates such as lingerie, swimsuits and undergarments, etc.
For the following conditions the return shipping fee and/or restocking fee will be waived:
- The item was damaged in the initial shipping process.
- An incorrect item was shipped by us; or
- We shipped a defective item.
Exchange Policy
We currently do not offer direct exchanges. If you’d like a different size or color, simply place a new order for the item you need. Once we receive your returned item, we’ll issue a refund to your original payment method.
How to return?
Please use our fast & easy Returns Center
Can I return more than one order together?
No, orders cannot be combined into a single return shipment. Please use the individual return label provided for each order, as each return must be processed separately.